At Echomate.us, your privacy is a priority. This Privacy Policy explains how we collect, use, protect, and disclose your personal information when you visit or make a purchase from our website.
1. What Information We Collect
We collect the following types of personal information:
a) Information You Provide:
Full Name
Email Address
Phone Number
Shipping/Billing Address
Payment Details (processed securely by third-party gateways)
b) Information Automatically Collected:
IP Address
Browser type and version
Time zone and location
Cookies and usage data (via tools like Google Analytics)
2. How We Use Your Information
We use your information to:
Process and fulfill your orders
Communicate with you about your orders or support requests
Send promotional emails (only if you opt-in)
Improve our website performance and user experience
Detect and prevent fraud
We do not sell or rent your personal information to third parties.
3. Sharing Your Information
We may share your information with trusted third parties only when necessary:
Payment Processors: To handle transactions (e.g., Stripe, PayPal)
Shipping Providers: To deliver your order
Email Services: For transactional or marketing communications
Analytics Tools: Such as Google Analytics or Meta Pixel
All third-party partners are obligated to protect your data and not misuse it.
4. Cookies & Tracking Technologies
We use cookies and similar technologies to:
Remember your cart and preferences
Measure and analyze traffic to improve our services
Track performance of marketing campaigns
You can disable cookies in your browser settings, but some features may not work properly.
5. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal data from anyone under 13 years old. If we learn we have, we’ll delete it immediately.
6. GDPR & Your Rights (If You’re in the EU)
If you are located in the European Economic Area, you have the following rights:
Access to your personal data
Rectification of inaccurate data
Deletion of your data (“Right to be Forgotten”)
Restriction or objection to processing
Data portability
You may exercise these rights by contacting us at [email protected].
7. How We Protect Your Data
We implement appropriate security measures to safeguard your personal information:
SSL encryption for data transmission
Limited access to personal data internally
Secure third-party services for payment and storage
Despite our efforts, no method is 100% secure — please use our website at your own risk.
8. Data Retention
We keep your data:
As long as your account is active
To comply with legal or tax obligations
Until you request its deletion
9. Changes to This Policy
We may update this policy from time to time. Changes will be posted here with a new “Last updated” date. Continued use of our website constitutes your acceptance of any updates.
Contact Us
If you have questions or wish to exercise your rights: